EPIM ID thru ByPass

Hello. Please help. I have registered in the Collaborate8 system and now I need to be verified in EPIM ID. I’m trying to do this thru Bypass. Then I enter the code into a special field (under the phone number) and see this

FBTSML225E Token exchange failed.

Or this… Unable to respond. Contact customer support.

What I need to do?



Thank you for reaching out. We do not recognize the error codes you have provided and we cannot see any issues in our logs. In your case you must approach Epim and report your problem to them. They can investigate and approach us if they find the issue to be on our side.

Have a nice day!