I am testing MitID for SSO in ServiceNow with demo express account.
I have setup allowed scope in OIDC clients as “openid”, “mitid-extra”, “profile”.
New identity is created from MitID Test Tool where I set email address as firstname.lastname@example.org.
The user with the same email address is already in ServiceNow.
When the user attempts to login, MitID verifies successfully and redirects to ServiceNow URL, howerver the user gets logout. In ServiceNow, the claim is set to ‘email’.
When I check the log, it shows “Unable to get user based on the claim defined for …”
What am I missing to configure?
Your support is highly appreciated.